Pricing Policy.

Everyday Low Prices!  It is the policy of Dickson’s Music to keep our prices as low as reasonably possible to give Australians the opportunity to purchase at competitive prices whilst enjoying all the benefits of a local warranty.

Price Matching:

We will price match any reasonable offer in Australia; however we will not match overseas prices. You must produce evidence; price matching will not be automatic upon hearsay.

When buying instruments from the USA, the UK and Europe please be aware that any purchases over $1000AUD will attract GST, customs processing charges, and will involve foreign exchange charges (as well as freight in most cases).

Do your sums carefully to ensure you are not paying more for something you could have bought in Australia for the same or less. Also be aware that as authorised retailers we can offer a local warranty for our products, which will save you more freight charges and headaches should something go wrong.

Dickson’s Music is not responsible for typographical errors in pricing, product images, or product specification inaccuracies on our website. Prices are subject to change without notice.

The recommended retail prices (RRP) are provided to us by our suppliers and are for information only. This price may not have been charged by Dickson’s Music in the past, and will not necessarily be charged in the future. Unless otherwise specified, the prices shown on this website include GST but do not include freight. The delivery price for goods will be shown separately at the checkout before orders are placed.

 

Online Shopping.

You can shop online for Brass and Woodwind instruments in 4 categories Student, Intermediate, Professional and Custom, selected Percussion instruments, and a range of Guitars, Amplifiers, and Effects Pedals.

The online catalogue pages can be reached by selecting the category on the left hand side of the Home page.  Once into the online shopping pages of our site, you can freely navigate to each catalogue page.  When you see the product you wish to purchase, simply select the  button and this product will be added to your shopping cart.  You can select to remove any item added to the cart or indeed leave the online shop at any time.  Once you have finished shopping, simply select "Checkout," fill in your details, and complete the transaction. Various online and offline options are provide for payment. We will send you an invoice/receipt to the email address you supply with your details. It's that easy!
If at any stage you have any difficulty with our online shopping please contact us on 1800 622 376 (toll free for Australia).

Goods Delivery.

We aim to deliver within 3 working days of receipt of payment in the Sydney/Newcastle/Wollongong Metropolitan areas and between 5 and 7 working days elsewhere in Australia, provided the goods are currently instock at the time of order. Freight charges may be applicable on certain items.

Dicksons Music refund / returns policy.

Dicksons Music generally adopts the policy recommended by the NSW Government Office of Fair Trading (www.fairtrading.nsw.gov.au) and the Australian Retailers Association (www.retail.org.au) in relation to returns and refunds. 

Prices.

At Dicksons Music, we try hard to make sure the prices found on our website reflect the best value for our clients. The current price seen in our store may, in some instances, be different to those found online. There can be many factors creating this price differential. In these instances we reserve the right to match our advertised website prices instore. Freight is additional to all sales and will be calculated and charged accordingly. We will endeavour to PRICE-MATCH any genuine quote or advertised price found instore or on the web from Australian-based music retail outlet stores. Please contact us either by email info@dicksonsmusic.com.au, or toll free on 1800 622 376 for any further information or assistance.